GOVERNANCE: Decision-making that is aligned, efficient, and transparent
Symptoms of Ineffective Decision-making Process:
• Decisions don’t hold – there is push-back, second-guessing or decisions are ignored
• Duplicative decision-making – different entities address the same decisions causing confusion (a key source of low morale)
• Decision-making gaps – issues continually fall through the cracks, never getting the proper consideration
• Decision trumping – lack of trust and conflict between programs or departments
Poor decision-making process can be fixed!
Governance is the mechanism by which decision-making occurs; optimizing governance so that decision flow is predictable, responsive to change, and drives effective action is a critical and ongoing activity in any organization or endeavor.
Establishing governance is one of the key functions of leadership. There are many forms of governance that are effective, and it's up to leadership to explore what forms best suit their particular context. What is paramount is that leadership defines governance and then clearly communicates it to those governed by it.
RRC's governance practice specializes in assessment and redesign, to ensure that clients are gaining top value from this mission-critical area. RRC's Governance Development Model is a proven methodology that supports leadership in advancing their ability to evaluate and revitalize the decision-making process.
RRC utilizes cutting-edge software that provides powerful support of advanced decision-making in complex environments. No more spreadsheets, no more black-box, no more parsing based on "what we did last year" or political whim. Decision-making reaches a whole new level of alignment (top leadership strategic priorities to annual resource allocation), transparency, with strategic value as a clear and quantifiable driver and decision-relevant information accessible in a consistent and immediate format.
Governance Case Studies.
Decisions are the product of governance in an organization, and ideally, they should flow like water. Good governance then is like water pipes, or an irrigation system, or a watershed of rivers, streams and cascading waterfalls, all designed to deliver clean, abundant water. Well-engineered governance creates optimal decision-making, which leads to desired results.